Intended Educational (Student), Research or Service Outcomes, Administrative Objectives or Expected Results (In this section, clearly articulate the expected results related to each goal. Try to make the objectives results-oriented). It is best to specify the objectives for each goal--e.g., Goal 1 may have two objectives labeled as Objective 1a and Objective 1b)

• Performance Criteria/Indicators for Success 
  • Contrasting venues for study and reflection ranging from wide open rooms, smart presentation rooms, and small, intimate spaces.
  • Easy to retrieve books from library shelves that are well maintained and uncrowded
  • Clean, well-maintained, fully functioning ergonomic equipment and furniture
  • Sufficient stack space for existing collections and growth
  • Adequate study space for individuals, groups, and visiting scholars
  • Adequate space for readers and staff
  • Adequate environmental control
  • Conformity to ADA standards
  • Security and safety incidents minimized or eliminated.
• Performance Activities 
  • Provide free and equal access to all patrons per American Library Association's guidelines
  • Provide special terminals, materials and aids for the physically challenged
  • Provide expanded access to facilities in off-peak hours
  • Provide a diversity of seating and study options
  • Creating spaces for quiet study and contemplation, and relaxation
  • Provide clear and appropriate signage
• Methods of Assessment 
  • Survey to assess satisfaction levels of different categories of users 
• Use of Findings 
  • Revise policies and procedures
  • Update resources or get new equipment
  • Adjust staffing patterns to ensure adequate coverage to meet specialized needs of users
• Feedback Channel and Assessment Timeline 
  • Library-faculty assessment committee
  • Library administrators
  • University Assessment Committee
  • University administrators