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Library Assessment Plan—Goal 1

Objectives: 1a | 1b | 1c

Department/School/Administrative Unit: University Libraries
Submitted by: Academic Year
Program Title and Degree (if applicable)
GOAL 1: ACCESS TO INFORMATION -- Patrons informational needs for education, research and service are fully met

Intended Educational (Student), Research or Service Outcomes, Administrative Objectives or Expected Results (In this section, clearly articulate the expected results related to each goal. Try to make the objectives results-oriented). It is best to specify the objectives for each goal--e.g., Goal 1 may have two objectives labeled as Objective 1a and Objective 1b)

OBJECTIVE 1a: Patrons have access to resources that adequately support their information needs, regardless of format, time, or location
  • Performance Criteria/Indicators for Success —  When seeking information resources, patrons will experience the following:
    • Students will locate all required readings in campus libraries or through the library
    • Students will be able to do required reading through the e-reserve collection
    • Undergraduate students will locate the monographs and journals they need
    • Students will use evaluative webliographies, annotated guides and other finding aids compiled or identified by library staff to locate appropriate resources  
    • Graduate or professional students, researchers and faculty will locate the resources they need in or through the library
  • Performance Activities
    • Bibliographers will review course syllabi on the University website and ensure that required and recommended readings are available or accessible
    • Bibliographers will acquire every monograph authored, edited, or contributed to by an HU author
    • Bibliographers will maintain regular contact with liaisons and departmental faculty to keep abreast of new courses, programs or changing emphases.
    • Bibliographers will be alert to important, free electronic resources and generate orders for pertinent, authoritative titles
    • Bibliographers will submit faculty requests expeditiously and will provide periodic updates about the status of the orders.   If the requested items are needed immediately, bibliographer will advise user to request material through Interlibrary Loan while awaiting the processing and fulfillment of the orders or borrow needed items directly from reciprocating libraries
    • Bibliographers will notify interested users of new acquisitions pertinent to their specialization
    • Bibliographers will review holdings in collaboration with faculty
    • Bibliographers will prepare, upload and maintain pertinent, up-to-date help guides and webliographies
  • Methods of Assessment
    • Survey Questionnaire (to measure satisfaction/adequacy)
    • Analysis of selected theses and faculty publications
  • Use of Findings
    • Order or provide access to publications needed for teaching and research
    • Review consortial agreements
    • Revise collection policies
  • Feedback Channel and Assessment Timeline
    • Bibliographers -each semester or academic year
    • Library administrators- before end of budget cycle
    • Department chairs and faculty liaisons
    • University Assessment Committee
    • University administrators
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