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Residence Hall Handbook

Guest Room Maintenance & Housekeeping
Work Request Form

Maintenance issues are forwarded to your Residence Hall's Housekeeping Supervisor and the Residence Life Environmental Management Office (202) 806-7112.

IT Issues (cable and internet) are forwarded to Enterprise Technology Services Help Desk (202) 806-2020.

After submitting the form, you will be contacted for scheduling and other details pertaining to your request.

* Required Field

*Residence Hall:
*Room Number:  Indicate (E)ast or (W)est if applicable
*Guest’s Name:
*Phone Number:
 (Room and/or Cell #)
 (Bison Address)
IT Support:
ETS Help Desk
*Requested Service:

Work Request Tracking Number:
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Before pressing submit, print this page or write down the tracking number above.

If you do not receive an acknowledgement that your ticket was received in 2 business days, contact your Residence Hall's Front Desk. For IT Issues, contact the ETS Help Desk at (202) 806-2020.