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Location:
Medical Arts Building
2139 Georgia Avenue NW

(Georgia Ave & W Sts, NW)
Suite 201-second Floor

Washington DC 20059
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HU Hospital
College of Dentistry
College of Medicine

 

 

 

 

 

 

 

 

 

 

 

 

 

APPOI NTM ENTS

Make an appointment to see your provider. All students attending the University have been assigned to a primary healthcare provider (PCP). This may be a physician, physician assistant, or nurse practitioner. Appointments can be made for all clinics by calling (202) 806-7540. If you must cancel or reschedule, please give us 24 hours notice; this allows us to move other students who are waiting for appointments into your slot. Students not reporting on time for appointments may be rescheduled for another time.

URGENT CARE

If you are acutely ill but think that you can wait 24 hours to be seen, call ahead for an appointment the following day. Talk with the advice nurse (1-866-509-7715) who is available 24 hours a day, if you are not sure. The nurse can assist you in deciding whether to wait or to come in right away for evaluation. Of course, you can always walk in if you feel that you are too ill to wait or call. The student health center staff will take the appropriate steps to provide you with appropriate care.

LIFE THREATENING EMERGENCIES

Call 911 for ambulance services if there is a life threatening medical emergency. Tell the operator the nature of the emergency, your name, address, and room number or apartment number. If you are in one of the residence halls, notify the office or resident assistant (RA) of the emergency also. Remember, Emergency Ambulance service is for emergency transportation only and not for routine transportation. Unauthorized use of the ambulance will result in you, the student, paying for the service.

TRANSPORTATION TO THE STUDENT HEALTH CENTER OR HOSPITAL

If non-emergency transportation is needed from the dormitory to the Student Health Center or to the Howard University Hospital, staff personnel in the residence hall shall be notified who will place the telephone call to the Campus Police or to an ambulance for the transport. The ambulance service shall only be used for emergency/life-threatening conditions. The number for the campus police is (202) 806-1100. Failure to follow these procedures may result in the student paying for the ambulance cost.

WHERE TO GO TO FILL YOUR PRESCRIPTIONS

The Student Health Center does not operate a pharmacy. The 2008-2009 Student Health Insurance Plan does not provide coverage for medications other than as a result of an injury. Prescriptions written by any physician, including the Student Health Center providers and other Howard University Hospital physicians, may be filled using your prescription drug discount card. If you have drug coverage through any other insurance, follow the instructions provided by that insurance plan. Students must present their 2008-2009 Howard University Student Accident and Sickness Insurance card to be eligible and to receive the discount.

How to use your prescription drug discount card:

Find a pharmacy near you by calling Member Services at 800-800-7616 Monday-Friday 7 a.m.-7 p.m., Saturday 8 a.m.- 5 p.m. or checking www.rxpricequotes.com. Present your ID card along with your prescription to the pharmacist. The pharmacy computer system will compare our contracted discount price with the pharmacy’s retail price when the prescription is processed. You pay the lower of the two prices directly to the pharmacy at the point of sale.
Please do not call the pharmacy for price quotes. Prices may change from day to day, and they cannot be given over the phone. Visit www.rxpricequotes.com to look up drug prices by location.
If your pharmacy happens to be selling any maintenance medications prescribed to treat on-going ailments, such as high blood pressure and arthritis, for less than the contracted price you will receive the pharmacy’s best price.
If you experience any difficulties in using the pharmacy program, please call or ask the pharmacist to call our Member Services department at the number located on the back of your ID card.
Pharmacy discounts are not insurance and are not intended as a substitute for insurance.
A discount on mail order prescriptions is also available. For information on the mail order prescription program please call 877-839-8121.

 

What to do if you are already taking medications and need to get your prescription refilled
Contact your doctor who wrote the prescription and request a refill. If you are unable to obtain a refill, then you must make an appointment to see your assigned health care provider at the Student Health Center. Bring your medications and any medical records you possess on the day of your appointment.

WHAT TO DO IF YOU NEED MENTAL HEALTH CARE OR COUNSELING

The University Counseling Service provides a comprehensive range of mental health services to all students. These services range from screening to crisis intervention, psychological and psychiatric services. Simply call 806-6870 for assistance, location, and hours of operation. No referral is required for care at the Counseling Center.

WHAT TO DO IF YOU NEED DENTAL SERVICES

Dental services are available to students in the outpatient clinic of Howard University College of Dentistry only by referral from the Student Health Center. Speak with the Dental Staff to discuss any costs associated with the service you are requesting. The insurance plan covers preventive, diagnostic, basic restorative, and major replacement, subject to fees on file at the Howard University College of Dentistry and with Summit America Insurance Services.

 

HEALTH EDUCATION SERVICES

The Office of Health Education of the Student Health Center offers a variety of individual and group services and programs to help students develop and maintain positive health behaviors and prevent disease. This is accomplished through increasing awareness of various health issues (sexual health, nutrition, weight management, wellness, fitness, alcohol, tobacco, and other drugs), promoting healthy lifestyle choices, providing health counseling, and conducting health promotion programs and outreach activities. The staff in the Office of Health Education consists of a team of highly trained and experienced health professionals and peer health educators. For more information or for an appointment, call 806-6927 or 806-7540.

 WHAT IF YOU ARE ABSENT FROM CLASSES DUE TO AN ILLNESS

Upon request of the student, instructor, or administrative officer, the Student Health Center will provide a written statement only when one of the following conditions has been met:

1. The student has been ill, in bed, and under the care of the Student Health Center or
confined in a hospital.

2. The student has been ill, at home, and is able to bring a suitable statement of disability
during the illness from the attending provider.

CONFIDENTIALITY

Our personal convictions as well as our ethical and legal obligations ensure complete professional confidentiality.
The United States Government passed a Federal Law called The Health Insurance Portability and Accountability Act to ensure that your medical information is protected within defined limits of the law. The Howard University Health Sciences Notice of Privacy Practices can be found in this booklet. Please read it carefully. It describes how medical information about you may be used and disclosed and how you can get access to this information. If you have any questions regarding your rights, you may also email the University’s Privacy Officer at Privacy@huhosp.org

 

YOUR GUIDE TO MEDICAL CARE

Through the years we have found that students who remember the following suggestions are most satisfied with their medical care. Your cooperation will lessen the impact of an illness and help your recovery.

SEEK MEDICAL ADVICE EARLY. In any illness, early care helps toward early recovery.

RETURN VISITS ARE IMPORTANT. When you are scheduled by the health professional, or if you develop new symptoms, or believe your recovery is incomplete, please return.

COMPLETING A COURSE OF MEDICATION is of great importance. Often students stop taking medications as soon as they feel better, only to suffer a relapse.

COMMUNICATION IS IMPORTANT. Effective communication is an essential part of good care. We want you to understand your diagnosis and our rationale for treatment, so please don’t hesitate to ask questions. Ask three simple questions at every visit:

What is My Main Problem?

 

What Do I Need to Do?

 

Why is it Important for Me to Do This?

 

 

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