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Location:
Medical Arts Building
2139 Georgia Avenue NW

(Georgia Ave & W Sts, NW)
Suite 201-second Floor

Washington DC 20059
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HU Hospital
College of Dentistry
College of Medicine

 

 

 

 

 

 

 

 

 

 

 

 

 

APPOI NTM ENTS

Make an appointment to see your health care provider. On your first visit, you will be assigned to a primary health care provider (PCP). This provider may be a physician, physician assistant, or nurse practitioner. Appointments can be made for the primary care clinic by calling (202) 806-7540. If you must cancel or reschedule, please give us 24 hours notice; this allows us to move other students who are waiting for appointments into your slot. Students not reporting on time for appointments may be rescheduled for another time.

URGENT CARE

If you are acutely ill but think that you can wait 24 hours to be seen, call ahead for an appointment the following day. Talk with the advice nurse (1-866-509-7715) who is available 24 hours a day, if you are not sure. The nurse can assist you in deciding whether to wait or to come in right away for evaluation. Of course, you can always walk in if you feel that you are too ill to wait or call. The student health center staff will take the appropriate steps to provide you with appropriate care.

LIFE THREATENING EMERGENCIES

Call 911 for ambulance services if there is a life threatening medical emergency. Tell the operator the nature of the emergency, your name, address, and room number or apartment number. If you are in one of the residence halls, notify the office or resident assistant (RA) of the emergency also. You should be the last one to hang up the phone. Remember, Emergency Ambulance service is for emergency transportation only and not for routine transportation. Unauthorized use of the ambulance will result in you, the student, paying for the service.

TRANSPORTATION TO THE STUDENT HEALTH CENTER OR HOSPITAL

If non-emergency transportation is needed from the dormitory to the Student Health Center or to the Howard University Hospital, staff personnel in the residence hall shall be notified who will place the telephone call to the Campus Police or to an ambulance for the transport. The ambulance service shall only be used for emergency/life-threatening conditions. The number for the campus police is (202) 806-1100. Failure to follow these procedures may result in the student paying for the ambulance cost.

FILLING YOUR PRESCRIPTIONS: SCRIPT CARE PRESCRIPTIONS
Students are provided with coverage for prescriptions through Script Care Prescription Plan. When you use a Script Care network pharmacy, you will be able to get up to a 30 day supply of drugs prescribed for a Covered Injury or Sickness. You will pay a $10 copayment for each generic drug, a $25 copayment for each brand name formulary drug and $50 copayment for each brand name non-formulary drug, not to exceed the $500 benefit maximum.

Please present your student insurance card with your student ID to the network pharmacy when the prescription is filled. If you do not use a network pharmacy, you will be responsible for paying the full cost of the prescription. If you do net present the insurance card, you may not get the discount on the prescription. Then you should submit a reimbursement for prescriptions filled at a network pharmacy along with the paid receipt in order to be reimbursed. Mail order prescriptions: 90 days supply for $20 copayment for each generic drug, $50 copayment for each brand name formulary drug and $100 copayment for each brand name non-formulary drug. To obtain reimbursement forms or for information about mail-order prescription or network pharmacies, please call the Script Care Pharmacy Help Desk toll free at 1-877-439-7344 or visit their website at www.scriptcare.com.

WHAT TO DO IF YOU ARE ALREADY TAKING MEDICATIONS AND NEED TO GET YOUR PRESCRIPTION REFILLED
Contact your doctor who wrote the prescription and request a refill. If you are unable to obtain a refill, then you must make an appointment to see your assigned health care provider at the Student Health Center. Bring your medications and any medical records you possess on the day of your appointment.

WHAT TO DO IF YOU NEED MENTAL HEALTH CARE OR COUNSELING

The University Counseling Service provides a comprehensive range of mental health services to all students. These services range from screening to crisis intervention, psychological and psychiatric services. Simply call 806-6870 for assistance, location, and hours of operation. No referral is required for care at the Counseling Center.

WHAT TO DO IF YOU NEED DENTAL SERVICES

Dental services are available to students in the outpatient clinic of Howard University College of Dentistry. Speak with the Dental Staff to discuss any costs associated with the service you are requesting. The insurance plan covers preventive, diagnostic, basic restorative, and major replacement, subject to fees on file at the Howard University College of Dentistry and with Summit America Insurance Services. No referral is required for Dental Services.

 

HEALTH EDUCATION SERVICES

The Student Health Center offers a variety of services to help students develop and maintain positive health behaviors and prevent disease. This is accomplished through increasing awareness of various health issues (sexual health, nutrition, weight management, wellness, fitness, alcohol, tobacco, and other drugs), promoting healthy lifestyle choices, providing health counseling, and conducting health promotion programs and outreach activities. For more information or for an appointment call 202-806-7540.

 WHAT IF YOU ARE ABSENT FROM CLASSES DUE TO AN ILLNESS

Upon request of the student, instructor, or administrative officer, the Student Health Center will provide a written statement only when one of the following conditions has been met:

1. The student has been ill, in bed, and under the care of the Student Health Center or confined in a hospital.
2. The student has been ill, at home, and is able to bring a suitable statement of disability
during the illness from the attending provider.

CONFIDENTIALITY

Our personal convictions as well as our ethical and legal obligations ensure complete professional confidentiality. The United States Government passed a Federal Law called The Health Insurance Portability and Accountability Act to ensure that your medical information is protected within defined limits of the law. The Howard University Health Sciences Notice of Privacy Practices can be found in this booklet. Please read it carefully. It describes how medical information about you may be used and disclosed and how you can get access to this information. If you have any questions regarding your rights, you may also email the University’s Privacy Officer at Privacy@huhosp.org.

 

YOUR GUIDE TO MEDICAL CARE

Through the years we have found that students who remember the following suggestions are most satisfied with their medical care. Your cooperation will lessen the impact of an illness and help your recovery.

SEEK MEDICAL ADVICE EARLY. In any illness, early care helps toward early recovery.

RETURN VISITS ARE IMPORTANT. When you are scheduled by the health professional, or if you develop new symptoms, or believe your recovery is incomplete, please return.

COMPLETING A COURSE OF MEDICATION is of great importance. Often students stop taking medications as soon as they feel better, only to suffer a relapse.

COMMUNICATION IS IMPORTANT. Effective communication is an essential part of good care. We want you to understand your diagnosis and our rationale for treatment, so please don’t hesitate to ask questions. Ask three simple questions at every visit:

What is My Main Problem?

 

What Do I Need to Do?

 

Why is it Important for Me to Do This?

 

 

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