an appointment to see your health care provider. On your
first visit, you will be assigned to a primary health
care provider (PCP). This provider may be a physician,
physician assistant, or nurse practitioner. Appointments
can be made for the primary care clinic by calling
(202) 806-7540. If you must cancel or reschedule,
please give us 24 hours notice; this allows us to move
other students who are waiting for appointments into your
slot. Students not reporting on time for appointments
may be rescheduled for another time.
you are acutely ill but think that you can wait 24 hours
to be seen, call ahead for an appointment the following
day. Talk with the advice nurse (1-866-509-7715)
who is available 24 hours a day, if you are not sure.
The nurse can assist you in deciding whether to wait or
to come in right away for evaluation. Of course, you can
always walk in if you feel that you are too ill to wait
or call. The student health center staff will take the
appropriate steps to provide you with appropriate care.
911 for ambulance services if there is a life threatening
medical emergency. Tell the operator the nature of the
emergency, your name, address, and room number or apartment
number. If you are in one of the residence halls, notify
the office or resident assistant (RA) of the emergency
also. You should be the last one to hang up the phone.
Remember, Emergency Ambulance service is for emergency
transportation only and not for routine transportation.
Unauthorized use of the ambulance will result in you,
the student, paying for the service.
TO THE STUDENT HEALTH CENTER OR HOSPITAL
non-emergency transportation is needed from the dormitory
to the Student Health Center or to the Howard University
Hospital, staff personnel in the residence hall shall
be notified who will place the telephone call to the Campus
Police or to an ambulance for the transport. The ambulance
service shall only be used for emergency/life-threatening
conditions. The number for the campus police is (202)
806-1100. Failure to follow these procedures may result
in the student paying for the ambulance cost.
FILLING YOUR PRESCRIPTIONS: SCRIPT CARE PRESCRIPTIONS
Students are provided with coverage for prescriptions
through Script Care Prescription Plan. When you use
a Script Care network pharmacy, you will be able to
get up to a 30 day supply of drugs prescribed for a
Covered Injury or Sickness. You will pay a $10 copayment
for each generic drug, a $25 copayment for each brand
name formulary drug and $50 copayment for each brand
name non-formulary drug, not to exceed the $500 benefit
Please present your student
insurance card with your student ID to the network pharmacy
when the prescription is filled. If you do not use a
network pharmacy, you will be responsible for paying
the full cost of the prescription. If you do net present
the insurance card, you may not get the discount on the
prescription. Then you should submit a reimbursement
for prescriptions filled at a network pharmacy along
with the paid receipt in order to be reimbursed. Mail
order prescriptions: 90 days supply for $20 copayment
for each generic drug, $50 copayment for each brand name
formulary drug and $100 copayment for each brand name
non-formulary drug. To obtain reimbursement forms or
for information about mail-order prescription or network
pharmacies, please call the Script Care Pharmacy Help
Desk toll free at 1-877-439-7344 or visit their website
TO DO IF YOU ARE ALREADY TAKING MEDICATIONS AND NEED TO
GET YOUR PRESCRIPTION REFILLED
Contact your doctor who wrote the prescription and request
a refill. If you are unable to obtain a refill, then you
must make an appointment to see your assigned health care
provider at the Student Health Center. Bring your medications
and any medical records you possess on the day of your
TO DO IF YOU NEED MENTAL HEALTH CARE OR COUNSELING
University Counseling Service provides a comprehensive
range of mental health services to all students. These
services range from screening to crisis intervention,
psychological and psychiatric services. Simply call 806-6870
for assistance, location, and hours of operation. No referral
is required for care at the Counseling Center.
WHAT TO DO IF YOU
NEED DENTAL SERVICES
services are available to students in the outpatient
clinic of Howard University College of Dentistry.
Speak with the Dental Staff to discuss any costs associated
with the service you are requesting. The insurance
plan covers preventive, diagnostic, basic restorative,
and major replacement, subject to fees on file at
the Howard University College of Dentistry and with
Summit America Insurance Services.
No referral is required for Dental Services.
Student Health Center offers a variety of services to
help students develop and maintain positive health behaviors
and prevent disease. This is accomplished through increasing
awareness of various health issues (sexual health, nutrition,
weight management, wellness, fitness, alcohol, tobacco,
and other drugs), promoting healthy lifestyle choices,
providing health counseling, and conducting health promotion
programs and outreach activities. For more information
or for an appointment call 202-806-7540.
IF YOU ARE ABSENT FROM CLASSES DUE TO AN ILLNESS
request of the student, instructor, or administrative
officer, the Student Health Center will provide a written
statement only when one of the following conditions has
1. The student has been ill, in bed, and under the care
of the Student Health Center or confined in a hospital.
2. The student has been ill, at home, and is able to bring
a suitable statement of disability
during the illness from the attending provider.
personal convictions as well as our ethical and legal
obligations ensure complete professional confidentiality.
The United States Government passed a Federal Law called
The Health Insurance Portability and Accountability Act
to ensure that your medical information is protected within
defined limits of the law. The Howard University Health
Sciences Notice of Privacy Practices can be found in this
booklet. Please read it carefully. It describes how medical
information about you may be used and disclosed and how
you can get access to this information. If you have any
questions regarding your rights, you may also email the
University’s Privacy Officer at Privacy@huhosp.org.
GUIDE TO MEDICAL CARE
Through the years we have found that students who remember
the following suggestions are most satisfied with their
medical care. Your cooperation will lessen the impact
of an illness and help your recovery.
SEEK MEDICAL ADVICE EARLY. In any illness, early care
helps toward early recovery.
RETURN VISITS ARE IMPORTANT. When you are scheduled by
the health professional, or if you develop new symptoms,
or believe your recovery is incomplete, please return.
COMPLETING A COURSE OF MEDICATION is of great importance.
Often students stop taking medications as soon as they
feel better, only to suffer a relapse.
COMMUNICATION IS IMPORTANT. Effective communication is
an essential part of good care. We want you to understand
your diagnosis and our rationale for treatment, so please
don’t hesitate to ask questions. Ask three simple
questions at every visit:
is it Important for Me to Do This?