Important Notice

Daylight Saving Time Change at Howard University 2007

E-mail

• Exchange 2007 Email Migration Notification
• Accessing Your E-mail via Your Browser
• Configuring an E-mail Client for POP3 / IMAP4
• Updating Your Entourage 2004 (Mac) Configuration
• Accessing Your E-mail from Apple Mail
• Find Your Username and E-mail via the Internet
• Guidelines for Sending E-mail
• When Your Mailbox is Over the Size Limit
• Changing Your Expired Password
• Configuring Microsoft Outlook (Windows 2000/XP only)
• Create Personal Mailing Lists
• Guidelines for Sending E-mail
• Handling Junk/Adult Content in E-mail
• Obtaining an E-mail Account
• Reading Your E-mail via the Internet
• Tracking E-mail Messages
• Using the "Help" Feature in Outlook
• When Your Mailbox is Over the Size Limit

IT Security

• Strong Passwords: How to Create and Use Them
• Hotbar Spyware Information
• Spyware/Adware Removal Guide

Policies

• Acceptable Use Policy for Computer and Network Systems
• MP3 (Music/Video Download) Policy

BisonWeb (Banner)

• Banner WebForms
• BisonWeb

Blackboard

• Blackboard Resource Center

Viruses

• Installing Norton Antivirus
• KEEP IT CLEAN
• Virus Alerts and Information

1. MSDN-AA Software
2. Obtaining Software
3. Mathematica
4. FCCC

Telephone Services

• Long Distance PIN Application
• Telephone Service Request Form
• Wireless Telephone Policy
• Wireless Telephone Order Form
• To report telephone trouble or for other services, call 202-806-2955

User Accounts & Passwords

• Changing Your Expired Password
• Obtaining a User Account

How-To's & User Manuals

• Defragment Your Hard Drive
• Downloading and Opening Files
• Find Files or Folders (Windows 95/98/2000)
• Formatting a Floppy Disk
• Install or Update a Printer Driver
• Keeping Windows Up-to-Date

Network & Internet Access

• Dial-up via Macintosh
• Dial-up via Windows 2000/XP
• VPN Client (for off-campus access)
• Network Services Request Form
• Get the Windows Logon Screen (Win 95/98 Only)

Computer Labs

• Smart Room
• iLab and Commuter Computer Lab Policies
• Locations and Hours of Operation

FacNet Project

• FacNet Information

Web

• Getting Started
• Web Hosting
• Standard HU Web Template
• Resources, Policies & Guidelines

Service Requests

Contact the University Help Desk to obtain a service request:
E-mail: helpdesk@howard.edu
Phone: 202.806.2020