E-mail

Google Apps Email System

Student E-mail

Howard University provides e-mail accounts to all students through Google Apps.  Read more >>

Howard Webmail

Faculty & Staff E-mail

Howard University provides e-mail accounts to all faculty and staff through Microsoft.  Read more >>

Generic E-mail Accounts

Generic E-mail Accounts are for organizations, programs, or projects. Read more >>

E-mail Security (Phishing, Spam, etc.)

If you receive any e-mail that looks suspicious, or from anyone unknown to you, before forwarding to any other recipient please call the Help Desk at 806-2020.

Phishing

Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. This is usually combined with a threat or request for information: for example, that an account will close, a balance is due, or information is missing from an account.

Do NOT click links in e-mails. Type the address directly into web browser.

Your University username and password should only be used at howard.edu sites.

When the University upgrades its computers or e-mail systems we will NEVER send a link inside an e-mail which will go to a website requesting that you login or enter your username and password. If a login is necessary we will just tell you what site you need to go to (i.e. webmail.howard.edu) with no link to click on.

Spam

If you receive spam messages, simply delete the e mail, or contact InfoSec@howard.edu. Little can be done to prevent spam since the Internet is a public network. Filters can be used to remove most spam, but spammers are constantly working to improve methods in order to get their messages through. Some spam will get past the filters. ETS implements firewalls and other security measures to help fight against spam received at the University.

There are a few things you can do to help cut down on spam:

  • Do not unsubscribe.
    If the e-mail is from a disreputable or unknown source, do not click the "unsubscribe" or "remove" link in spam messages. Most importantly, do not respond, doing so confirms the validity of your e-mail address.
  • Do not give your e-mail address without knowing how it will be used.
    It may seem harmless to provide your e-mail address for a comment card for a restaurant or hotel, for example. However, companies often enter the addresses into a database so they can keep track of their customers. Sometimes these lists are sold or shared with other companies and could end up on a marketing list sold to spammers.
  • Disable automatic downloading of graphics.
    Many spammers send HTML mail with a linked graphic file that is used to track who opens the mail message. When your mail client downloads the graphic from their web server, they know you have opened the message. You can also disable HTML mail entirely and view your messages in plain text.

E-mail Encryption (ZixCorp)

As indicated in Howard University and Hospital Information Technology Security Policy and in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA), Howard University and Howard University Hospital encrypts e-mail communication containing sensitive information inclusive of student, employee, and patient information (PHI).

All outgoing e-mail from Howard University and Howard University Hospital that contains sensitive or confidential information will be encrypted and delivered to the recipient's e-mail address via ZixVPM™. If the recipient does not have ZixVPM™ or ZixMail™ software, he or she can still receive e-mail from Howard via the ZixMessageCenter™. When a Howard University or Howard University Hospital recipient receives an e-mail notice in their inbox directing them to our secure mail website, he or she can create a private password at no cost to receive and reply to the secure message. See how-to.

Please direct questions to the Hospital Information Technology Help Desk at 202-865-4444, the University Enterprise Technology Services Help Desk at 202-806-2020.