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To log in to check your e-mail online, go to http://webmail.howard.edu
Contact the Help Desk for help configuring an e-mail client and/or assistance using e-mail features.
Generic E-mail Accounts are for organizations, programs, or projects. Users must complete the Generic E-mail Account Request Form (MS Word). Upon approval by ETS, the account will be created in about 48 hours upon receipt and e-mail access instructions will be sent to the sponsor of the account.
Generic E-mail Account Access Instructions
If you receive any e-mail that looks suspicious, or from anyone unknown to you, before forwarding to any other recipient please call the Help Desk at 806-2020.
Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. This is usually combined with a threat or request for information: for example, that an account will close, a balance is due, or information is missing from an account.
Do NOT click links in e-mails. Type the address directly into web browser.
Your University username and password should only be used at howard.edu sites.
When the University upgrades its computers or e-mail systems we will NEVER send a link inside an e-mail which will go to a website requesting that you login or enter your username and password. If a login is necessary we will just tell you what site you need to go to (i.e. webmail.howard.edu) with no link to click on.
If you receive spam messages, simply delete the e mail, or contact InfoSec@howard.edu. Little can be done to prevent spam since the Internet is a public network. Filters can be used to remove most spam, but spammers are constantly working to improve methods in order to get their messages through. Some spam will get past the filters. ETS implements firewalls and other security measures to help fight against spam received at the University.
There are a few things you can do to help cut down on spam:
As indicated in Howard University and Hospital Information Technology Security Policy and in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA), Howard University and Howard University Hospital encrypts e-mail communication containing sensitive information inclusive of student, employee, and patient information (PHI).
All outgoing e-mail from Howard University and Howard University Hospital that contains sensitive or confidential information will be encrypted and delivered to the recipient's e-mail address via ZixVPM™. If the recipient does not have ZixVPM™ or ZixMail™ software, he or she can still receive e-mail from Howard via the ZixMessageCenter™. When a Howard University or Howard University Hospital recipient receives an e-mail notice in their inbox directing them to our secure mail website, he or she can create a private password at no cost to receive and reply to the secure message. See how-to.
Please direct questions to the Hospital Information Technology Help Desk at 202-865-4444, the University Enterprise Technology Services Help Desk at 202-806-2020.