Technology at Howard

ResNet Computer Labs

Mon, Oct 29, 2012

ResNet computer labs will be opening in three dormitories within the next month. Residents in The Tubman Quadrangle, Drew Hall, and Meridian Hill Hall will have access to brand new redesigned computer labs. Each lab will have two Macs, two PC’s, and a printer. The labs will also have two study rooms and laptop tables. The self-served labs will be open from 11am-8pm.

Information Security

Mandatory Network Password Change

Mon, Oct 29, 2012

In compliance with the Howard University Password Security Policy, network passwords are required to expire every 90 days. This policy was implemented on October 15th.

How do I change my password?
  1. Go to
  2. Log-in using your current network/email username and password
  3. Click the Preferences button in the upper right hand corner
  4. Click the General tab and enter your old and new password

For additional password change methods, click here.

Password Resets

Mon, Sept 10, 2012

In compliance with the Howard University Password Security Policy managed by the Howard University Policy Office, effective October 15, 2012, all Howard University passwords will expire every 90 days.

The Howard University Password Security Policy applies to all persons using a Howard University account (such as e-mail, PeopleSoft, Banner, Bison Web, Blackboard, the Virtual Private Network (VPN), and Concur) at any time or location, including students, student assistants, faculty, staff, temporary or volunteer staff, alumni, retirees, and other Howard University affiliates (including contractors) with access to password-protected University resources. This policy affects Howard University and Howard University Hospital.

For questions regarding password resets, please contact the Help Desk at Any questions, concerns or feedback, please email

Laptop Security

Mon, Sept 10, 2012

With the increase of those who use University laptops, we have also seen an increased incident of theft or loss of laptops. With that said, it takes all of us to secure and protect our laptops from this type of compromise. The following are measures we all must take to safeguard our laptops:

Any questions, concerns or feedback, please email

Home Offices

Mon, July 16, 2012

There may be times you may need to work from home. You will probably use your home computer to connect to Howard’s network in order to access your e mail account or files in your directory. Security for your home computer is just as important as security in the work place.

When discarding an old home computer, be sure to use a ”wipe“ or ”shred“ utility program to overwrite the entire hard drive. The utility will destroy confidential data stored on the hard drive so no one can recover the data by using a disk recovery program. Simply deleting files, partitioning a disk or formatting a hard drive will not erase your data. Be aware that once you use a disk wiping utility, you will be unable to recover any files you did not backup to another drive.

The website provides additional information, tips, examples, and checklists that you can use to make your home computer more secure.

Reporting a Security Incident

Mon, July 9, 2012

Security incidents can arise at any time or on any day. How quickly they are identified and reported can lessen the impact of an incident. You are expected to report any information concerning instances in which you suspect or have evidence that a violation has occurred.

A security incident can be, but is not limited to:
Modification or deletion of critical data
Disclosure of information
Inappropriate or threatening e mails
Suspected file(s) theft
Computer theft (e.g. theft of a laptop computer with confidential information)

Who should I report an incident to? You are required to immediately report any suspicious incidents to ETS Information Security at (202) 806-0866 or email You will need to notify your immediate supervisor and Campus Police. Additionally, if you are located on campus, please also notify the help/support desk at your location. Give as many details as possible about the situation. Answer the four W‘s: Who, What, When and Where. This information will help those responsible for investigating the incident.


Mon, June 25, 2012

We have all seen them. The unsolicited ”junk” emails that clog our e mail inboxes. They are annoying, not to mention time-consuming. Much of the spam received involves sale pitches for false products and services. Some spam received can also at times be crude and offensive.

If you receive spam messages, simply delete the e mail, or contact Little can be done to prevent spam since the Internet is a public network. Filters can be used to remove most spam, but spammers are constantly working to improve methods in order to get their messages through. Some spam will get past the filters. ETS implements firewalls and other security measures to help fight against spam received at the University.

There are a few things you can do to help cut down on the amount of spam you receive.

If you receive spam from a disreputable source, do not click the ”unsubscribe” or ”remove” link in spam messages. Most importantly, do not respond—doing so confirms the validity of your e mail address.

Do not give your e mail address to anyone without knowing how it will be used. It may seem harmless to provide your e mail address for a comment card for a restaurant or hotel, for example. However, companies often enter the addresses into a database so they can keep track of their customers. Sometimes these lists are sold or shared with other companies and could end up on a marketing list sold to spammers.

Disable the automatic downloading of graphics in HTML mail. Many spammers send HTML mail with a linked graphic file that is used to track who opens the mail message. When your mail client downloads the graphic from their web server, they know you have opened the message. You can also disable HTML mail entirely and view your messages in plain text.

For more security tips, questions or to report a security incident, please contact or call IT Security at (202) 806–0866. Back to Top


Mon, Sept 10, 2012

Mathematica can now be accessed from the iLab and various labs and classrooms around campus. You can also install the software on your faculty school-owned and personal machines and student personally-owned machines by going to

Mathematica is also great for research. This software “integrates the world’s largest collection of algorithms, high-performance computing capabilities, and powerful visualization engine in one coherent system, making it ideal for academic research in just about any discipline.”

If you are looking for the perfect software that will make you stand out in your academic and professional pursuits, Mathematica is your best option because Fortune 500 companies use this software. You can master concepts and complete homework assignments and projects quickly because it is easy to learn. For questions regarding Mathematica, please contact ETS or

Student Google Email

Mon, Sept 10, 2012

The University has gone Google!

Howard University Students – you wanted it and you got it. Google Apps for Education is free and has more storage space than ever.

To access Google Apps:

Once you are registered you can access Google Calendar, Docs, Chat, Sites, Groups, etc. Google Apps will also be featured at the Bison Tech Fair on September 19.

For questions regarding Google Email and Google Apps, please contact one of HU’s Google Student Ambassadors: Yvonne Melton at or Chloe Sledd at

SPSS & SASS Licensing Renewal

Mon, July 9, 2012

The current license for SAS 9 expired on June 30, 2012 and the license for SPSS 19 will expire August 31, 2012. Enterprise Technology Services (ETS) is in the final stages of renewing the licenses and will notify the HU community when the new license codes are available. We are committed to making sure that the available software is functional and up to date. Please make sure your operating system, applications, and virus protection software are current and updated.

For questions regarding software available to faculty and staff, please contact the iLab Office at (202) 806–0650.

Back to Top

ETS 2014 Customer Satisfaction Survey Results

August, 2014

In our commitment to provide a vast array of technical resources for the University and our goal to incorporate cutting-edge technologies to support the academic foundation and advance the technological footprint, ETS conducted a Customer Satisfaction Survey in August 2014. We greatly appreciate everyone who was able to participate. The survey is being used to measure the effectiveness of our services and to identify opportunities for improvement.

Here are the results:

Student Employment

Mon, July 9, 2012

Do you know a Howard University student who wants to gain experience working in the information technology field? ETS wants to provide HU students with an opportunity to work up to 20 hours per week during the upcoming academic year. Possible options include the iLab and other computer labs, ETS Help Desk, web applications, technology research, marketing and communications, and administrative support. Interested students may contact Michelle Lamb Moone, Executive Director of Administration and Student Experience, at for more information.

Back to Top Mon, Sept 10, 2012

Bison Tech Fair

Click here to download the Tech Fair informational brochure

ETS and CETLA will co-host a Technology Fair on Wed, Sept. 19, 2012 from 10am – 5pm. The goal of the Bison Tech Fair is to:

New technology will be introduced at the fair – from apps and software to tech gadgets and iPad training. Apple, McGraw-Hill, Pearson, and Blackboard are the top sponsors for the fair and 25 vendors, including Google, the HUB, and Epson Interactive Projector, are scheduled to exhibit technology products and services that are currently available at HU.

Faculty members are invited to attend the tech fair in CETLA‘s suite and students are invited to attend the tech fair in the West Ballroom of Blackburn. Please try to make this event, as exciting door prizes will be raffled off and there will be lots of giveaways!

For questions regarding the fair, please read the Tech Fair informational brochure, or contact Michelle Lamb Moone at, Dr. Teresa Redd at, or HUSA Director of Communications, Dominique James at