Information Systems & Services Howard University
Using the "Help" Feature in Outlook

1. 

There are a number of online help scenarios provided within Microsoft Outlook. Click on Help on the Outlook Application menu. Next, click on Microsoft Outlook Help for the menus for the primary and detailed text and graphic documentation provided by Microsoft.

 
2. 

On the Contents screen items are grouped by topic on the left. There is general Outlook help information on the right of the screen. If a topic on the right is clicked on it will display the related information.

 
3. 

 In the example below, What's New was chosen and the documentation is displayed on the right and the corresponding Contents are highlighted on the left.

 
4. 

If you click on a Contents topic, the corresponding text will appear on the right. 

 
5. 

On the Answer Wizard you can enter a specific question and the answer will appear on the right side of the screen. If no question is entered and Search is clicked, topics are grouped below and questions are displayed on the left. Click on the question and the related information is displayed. 

 
6. 

A question can be entered in the What would you like to do? and the corresponding information displayed on the right. 

 
7. 

Click on the Show All button to display more detailed text. 

 
8. 

Choose the Index screen and the topic or keyword can be entered. In the example below, distribution is typed and the matching spelling drives the search to the topic of choice distribution lists. 

 
9. 

Click on the chosen keyword and related topics will be displayed below. Click on a topic and detailed information will be displayed on the right. In the example below, there were 17 topics related to Distribution Lists. About Distribution Lists was chosen and the documentation is displayed on the right and the corresponding topic is highlighted on the left.

 
10. 

Another help tool is the Office Assistant which is found on the Help menu.

 
11. 

The Office Assistant is a paper clip with eyes on a note pad. 

 
12. 

When the Office Assistant is clicked on, a popup appears prompting you for what task is to be done. In the example below, How to create a distribution list is entered.

 
13. 

When the search button is clicked, related topics are displayed. If a topic is then click on, information for the topic will be displayed in last primary format used; Contents, Answer Wizard or Index.

 
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