Information Systems & Services Howard University
When Your Mailbox is Over the Size Limit

1. 

Each Howard University email account has an assigned space limit, the mailbox size. Your mailbox space or size is automatically monitored. Your mailbox space should be managed. Permanently delete messages which are not needed. You will receive a warning message from the System Administrator if you exceeded the size limit of your mailbox.

 
2. 

You may exceed your mailbox size limit as the result of a single large message or a message with a large attachment containing graphics or as the result of the accumulation of small messages over a period of time.

 
3. 

The Inbox folder below is sorted by size with the larger emails messages appearing at the top. Large messages may be deleted if not needed.

 
4. 

To verify that a single very large message is the cause of your exceeding the size limit on your mailbox, you can sort the messages in a folder by clicking on Size button.

 
5. 
If you need to keep an email message, an alternative to deleting a message is to save it in a new folder created under Personal Folders.
Click File
Click New
Click Folder

 

 
6. 

In the Name window give the new folder an appropriate name. Next, in the Select where to place the folder: window click on the Personal Folders' folder under which you want the new folder for email messages to be placed and click OK to create the new folder.

 

 

Once the new folder has been created under Personal Folders, email messages in your mailbox can be moved to the folder that resides on your hard drive. You can create a number of folders under the Personal Folder which will enable you to better organize and save your email messages; by Topic, by Person, or by Time Period.

You can move one message at a time or you can block and move multiple messages. Once your email messages have been moved to folders under Personal Folders, the messages can be processed the same as they are under your Mailbox.

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Information Systems & Services
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