Information Systems & Services Howard University
Tracking E-mail Messages

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Overview

Using Microsoft Outlook you can can receive notification when when messages you send are delivered and/or read by recipients.

You may either receive notification of delivery and read on all e-mail or only specify it on an individual e-mail.


Delivery and Read Receipts on All E-mail

1. 

In Microsoft Outlook select the "Tools" menu, and then select "Options".


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2. 

On the Options menu select Email Options.


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3. 

On the Email Options menu select Tracking Options.


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4. 

On the Tracking Options menu under "For all messages I send, request:" check "Read receipt" and/or "Delivery receipt".

This will place receipts on all e-mail sent.


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Delivery and Read Receipts on Individual E-mail

1. 

When composing an e-mail, select "Options" from the menu bar.


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2. 

Under "Voting and Tracking options:" select "Request a delivery receipt for this message" and/or "Request a read receipt for this message".

This will place receipts on only e-mail you are currently composing.


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